Shipping policy

Processing Time

All orders are processed within 1-2 business days (excluding weekends and holidays) after you receive your order confirmation email. You will receive a shipping confirmation email with tracking information once your order has shipped.

 

Shipping Rates and Delivery Estimates

Shipping charges and estimated delivery times are calculated and displayed at checkout based on your location and the shipping method you select. Delivery times are estimates and may vary due to carrier delays outside of our control.

 

Domestic Shipping

We currently ship within the United States. Please contact us at sales@myluxette.com if you have questions about shipping to your area.

 

International Shipping

For international orders, please note that your order may be subject to import duties and taxes, which are the responsibility of the customer and are not included in the item price or shipping cost.

 

Order Tracking

Once your order has shipped, you will receive an email with a tracking number so you can follow your package's progress.

 

Lost or Damaged Packages

Luxette is not liable for products damaged or lost during shipping. If your order arrives damaged, please contact the shipping carrier or us directly at sales@myluxette.com to file a claim.

 

Questions

If you have any questions about our shipping policy, please contact us at sales@myluxette.com.